Legal

Website Privacy Notice

How Vortexorce Limited uses personal data when you visit vortexorce.com or use the Vortexorce app

Version 1.1 · Issued 14 September 2026

1.Who we are

Vortexorce Limited (“Vortexorce”, “we”, “us”) is the controller of the personal data described in this notice. We are registered in England and Wales with company number 13304681, and our registered office is at Suite RA01, 195-197 Wood Street, London, E17 3NU. We were formerly named Driversgo Ltd until 11 April 2026. We operate a digital staffing platform and are an employment business within the meaning of section 13(3) of the Employment Agencies Act 1973.

To contact us about your dataDetails
Privacy queries, and to exercise your rightsinfo@vortexorce.com
General enquiriesinfo@vortexorce.com
By postData Protection, Vortexorce Limited, Suite RA01, 195-197 Wood Street, London, E17 3NU
Data protection officerWe have not appointed a data protection officer

2.What this notice covers

This notice covers what happens when you visit the public Vortexorce website, browse advertised vacancies, use a contact or enquiry form, subscribe to job alerts, or begin registering as a worker or a hirer.

Once you register it stops being the notice that applies to you, and one of these takes over:

  • if you register as a work-seeker, our Agency Worker Privacy Notice;
  • if you register on behalf of a business, or are given a Portal login, our Hirer and Business Contact Privacy Notice.

Our Cookies Policy explains the cookies and similar technologies we use, and how to change your choices.

3.Who the website is for

The website and the Platform are intended for people aged 18 or over. We do not knowingly register anyone under 18, and we do not knowingly collect personal data from children. If you believe a child has given us personal data, tell us using the details in section 1 and we will delete it.

4.The data we collect

Data you give us

WhereWhat we collectWhether you have to give it
Contact and enquiry formsYour name, email address, telephone number, the organisation you represent if any, and whatever you write in the messageYou choose what to send us, but we cannot reply without contact details
Job alerts and saved searchesEmail address, the roles, sectors and locations you are interested in, and your search radiusOptional
Starting a worker registrationName, contact details, location, the sectors you want to work in, and the credentials you say you holdNecessary to register. If you do not complete registration we delete what you started (see section 8)
Starting a hirer registrationYour name, work contact details, the organisation, its registration number and addressNecessary to register
Buying advertising or a subscriptionBilling details and the transaction record. Card details go directly to our payment provider and we never see or store themNecessary to complete the purchase

Data we collect automatically

WhatDetail
Technical and log dataIP address, browser type and version, operating system, device type, time zone setting, the pages you visited, the time and duration of the visit, referring and exit pages, and errors
Cookie and similar dataAs described in the Cookies Policy. We set non-essential cookies only if you agree
App data, if you use the Vortexorce appDevice identifier, app version, crash reports and diagnostic data

We do not collect location data from the public website. Location data is only collected once you are a registered worker scanning in and out of a shift, and the Agency Worker Privacy Notice explains exactly what is recorded.

6.Marketing and job alerts

If you subscribe to job alerts we will email you about vacancies matching what you asked for. Every alert carries an unsubscribe link and you can stop them at any time, either through the link or by contacting us.

If you give us your details in the course of enquiring about or buying our services, we may email you about similar services. You can opt out when you give us your details and in every message afterwards. We do not sell or rent your details to anyone else for marketing, and we do not send you other organisations’ marketing.

We never charge a work-seeker for finding work or for access to the Platform, and we will never ask you for payment for those things. If you receive a message appearing to come from us that asks for payment in return for work, it is not from us: please report it to us at once.

7.Who we share it with

RecipientWhy
Our hosting, infrastructure and content delivery providersTo run and serve the website and the app
Our email platform, ResendTo send job alerts and service emails
Our payment provider, StripeTo take payment for advertising and subscriptions. Card details go to them, not to us
Our IT support and security providersTo maintain and protect the Platform
Our professional advisersWhere needed, under duties of confidence
Regulators, authorities and the courtsWhere we are required or lawfully permitted to provide information

8.How long we keep it

RecordHow long
Enquiries and the correspondence that follows2 years from the last contact
Incomplete registrations6 months, then deleted
Job alert subscriptionsUntil you unsubscribe, and then only the record that you unsubscribed
Marketing suppression recordsIndefinitely, so that we do not contact you again by mistake
Website logs and security records12 months
Analytics dataAs stated in the Cookies Policy
Transaction records for advertising and subscriptions6 years from the end of the relevant tax year

Once you complete a registration, the retention periods in the Agency Worker Privacy Notice or the Hirer and Business Contact Privacy Notice apply instead.

9.Sending data outside the United Kingdom

Some of the providers listed in section 7 may store or access data outside the United Kingdom. Where that happens we rely on adequacy regulations, the International Data Transfer Agreement or the UK Addendum to the EU standard contractual clauses, and we carry out a transfer risk assessment first. Ask us and we will tell you which provider and which mechanism.

10.Your rights

You have the rights of access, rectification, erasure, restriction, objection and portability, the right to withdraw consent where we rely on it, the right to object to direct marketing at any time, the right not to be subject to a solely automated decision with a legal or similarly significant effect, and the right to complain to the Information Commissioner.

Exercising a right costs you nothing. Contact us using the details in section 1 and we will reply within one month. For a complex or repeated request we may take up to two further months, and we will tell you within the first month if we need to and explain why. We may ask you to confirm who you are. The only circumstances in which we may charge are for further copies of the same information, or where a request is manifestly unfounded or excessive, and we will explain any charge before making it.

To complain: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF; telephone 0303 123 1113; ico.org.uk. We would rather you came to us first so that we can put things right, but you do not have to.

11.Changes to this notice

We review this notice at least annually and whenever our processing changes. The version and date are shown below. Material changes are posted here before they take effect, and we keep previous versions.

Version and review

Document
Website Privacy Notice
Version
1.1
Issued
14 September 2026
Approved by
Krisztian Olah
Next review
Annually, and promptly after any material change to the Platform, the sectors served or the law

Questions about your data?

Email us at info@vortexorce.com.